Refund policy
PRODUCT RETURN
You can return the product in its original and undamaged packaging and in a resalable condition. The return period is 30 days after receiving the product. A special form must be filled out for a return, the buyer bears the postage costs.
It will not be possible to return the product after this date, and not unless a product return form is attached. If you are not sure about the date of receipt of the product, please let us know.
Used products are not returnable, nor are promotional (free) products. Products that were on sale are also not returned.
We will refund your purchase within five (5) business days of receiving your product return request. If more than ten (10) working days have passed since the return of the product and you have not yet received the purchase price, please inform us.
THANK YOU FOR BEING WITH EKOVIKI
You can return the product in its original and undamaged packaging and in a resalable condition. The return period is 30 days after receiving the product. A special form must be filled out for a return, the buyer bears the postage costs.
It will not be possible to return the product after this date, and not unless a product return form is attached. If you are not sure about the date of receipt of the product, please let us know.
Used products are not returnable, nor are promotional (free) products. Products that were on sale are also not returned.
We will refund your purchase within five (5) business days of receiving your product return request. If more than ten (10) working days have passed since the return of the product and you have not yet received the purchase price, please inform us.
THANK YOU FOR BEING WITH EKOVIKI